Privacy Policy
Last Updated: January 2025
1. Introduction
Paula's ("we," "us," or "our") operates LIMITED (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
By using the Platform, you consent to the data practices described in this policy. If you do not agree with our policies, please do not use the Platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, username, password (hashed), and optional profile information (name, bio, profile picture)
- Payment Information: Processed securely through Stripe. We do not store full credit card numbers on our servers
- Communications: Messages you send to us for support or feedback
2.2 Information Collected Automatically
- Listening Data: Which tracks you play, play counts, and listening history
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, features used, time spent on Platform
- Log Data: IP address, access times, referring URLs
2.3 Information from Third Parties
- Stripe: Transaction confirmations and payment status
3. How We Use Your Information
We use collected information to:
- Create and manage your account
- Process purchases and trades
- Provide customer support
- Send transactional emails (purchase confirmations, etc.)
- Personalize your experience
- Display activity feeds and social features
- Analyze Platform usage and improve our services
- Detect and prevent fraud or abuse
- Comply with legal obligations
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (HTTPS)
- Secure password hashing
- Regular security assessments
- Access controls for employee data access
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a portable format
- Opt-out: Opt out of marketing communications
To exercise these rights, please contact us at privacy@limitedplus.com. We will respond to your request within 30 days.
California Residents
Under the California Consumer Privacy Act (CCPA), California residents have additional rights regarding their personal information. Contact us for more information.
European Residents
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing is contract performance and legitimate interests.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
9. Children's Privacy
The Platform is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If we learn we have collected such information, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy and updating the "Last Updated" date. Your continued use of the Platform constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Paula's (LIMITED)Email: privacy@limitedplus.com
Support: support@limitedplus.com